“I look in her bag and there is blood all over her bag, her toys, her fries, everything,” says New York resident Tiffany Floyd.
A Burger King near Buffalo, New York temporarily closed over the weekend after a customer found blood in her daughter’s food.
On July 26, New York resident Tiffany Floyd posted a TikTok video about a distressing experience with her four-year-old daughter Matayla at a Burger King in Getzville, New York.
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“I heard, ‘Mom, I don’t want ketchup,’ so I take the bag back thinking that they messed up our order,” she continues, before using her rubber-gloved hand to show her daughter’s burger to the camera. “I look in her bag and there is blood all over her bag, her toys, her fries, everything.”
Floyd says she then pulled over and called Burger King to ask what was going on with her food, and the manager told her that a worker injured his finger right before making and bagging their order, and that if she came back, she could get a refund.
So, she decided to call her local health department and file a report.
How generous.
I feel like you’re being snarky here, but like, this is a good thing, no? Offering a refund was the correct thing to do.
Just a refund is not enough for that, no. It’s a biohazard and the kid ate it. That calls for a lot more restitution.
I’m pretty confident that the manager of a random Burger King does not really have the authority to offer any more restitution than that. Plus, no one said “just” a refund. Starting with a refund is a good thing. Good things should be reinforced, not mocked.
As I told the other person, the manager knows who to contact and it sounds like they didn’t offer to contact them.
Should know but probably doesn’t, or wasn’t thinking at the time
If they don’t know, they were improperly trained, meaning this woman should get far more compensation.
If they weren’t thinking at the time, they were negligent, meaning this woman should get far more compensation.
This isn’t a burnt burger bun we’re talking about. This is a significant biohazard.
Amen. Let’s be better than reddit and take this one to heart.
Cool then he should escalate because he clearly already fucked up
Did you read the article? Burger King corporate is involved and in contact with the woman.
True but the manager can’t offer the proper restitution. They should have had a senior shit-cleaner-upper call them.
The manager knows who to contact. And didn’t offer to contact them.
What? Where did you hear or read that? It wasn’t from this article. I think you are jumping to wild conclusions.
I think it can be inferred both because it wasn’t brought up in the article and because the mother refused the refund and called the health department.
I will respectfully disagree.
I’m sorry you’re getting down voted. I normally don’t respond since this site is mostly power users who ban people who disagree and call them out.
I can’t believe the toxicity of this site where if you don’t make wild assumptions based on a single article, somehow you’re in the wrong. I get people are anti corporation here but fuck me. There’s so many possibilities that could inferred and be equally valid.
Manager had alerted head office and didn’t mention it because they hadn’t received a reply.
Manager hadn’t alerted head office yet but did after the call.
Manager didn’t explain themselves properly on phone and had contacted head office but didn’t tell customer.
Manager did alert head office and told the customer, but that information wasn’t relayed to the author of this article.
Manager did alert head office and told the customer, that information was relayed to the author of this article but they forgot to include or chose not to include it.
So many options but somehow you’re in the wrong for not assuming the worst of someone because they’re in a slightly higher position of power.