• Honytawk@lemmy.zip
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    2 months ago

    I don’t get it. And I’ve been both.

    Is it about how some software shouldn’t need the resources that they demand for?

    • GBU_28@lemm.ee
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      2 months ago

      Meh it’s usually for shitty companies that expect their devs to write real software, ssh into things, access databases, but put the same hurdles in front of them as joeblow from sales who can’t use an ipad to buy a sandwich without clicking a phishing link. So every new project is slowed down cause it takes weeks of emails and teams conversations to get a damn db sandbox and it’s annoying.

      On the other hand IT doesn’t know you and has millions of issues to attend to

      • superkret@feddit.org
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        2 months ago

        IT guy here. If we give one user special rights, that login will get passed around like a blunt at a festival to “save time”.
        Users are dumb and lazy, and that includes devs.

        • GBU_28@lemm.ee
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          2 months ago

          It’s not special rights, it’s project materials approved by leadership, and noted on a published and approved feature roadmap

          Edit assuming requisitioning a scaled db replica is “special” is kinda aligned with the meme lol

      • superkret@feddit.org
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        2 months ago

        Sorry, those rules come from our cybersecurity insurance, or some compliance rules.
        We hate them as much as you do.

          • superkret@feddit.org
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            2 months ago

            Those other applications come from an external vendor, we only provide the VM to run them.
            We hate those even more than you do.

              • Honytawk@lemmy.zip
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                2 months ago

                Every single issue that occurs with those applications gets thrown in our laps to fix.

                This includes all of yours as well as all your colleagues.

                • Windex007@lemmy.world
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                  2 months ago

                  See I think this is where in general people in it misunderstand the impact.

                  Like, if it’s -40 and your furnace breaks, who is having the worse day, you or the furnace repair man?

                  The repair man might be grumbling because they have to do their job, but you’re grumbling because you’re freezing. You both might be grumbling, but by way of impact there is a massive asymmetry in impact.

          • Heydo@lemmy.world
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            2 months ago

            What applications do you have that IT controls the password requirements for?

            IT controls your AD credential requirements in most cases and that’s pretty much it. It sounds like your employer needs to implement an SSO solution.

            • Windex007@lemmy.world
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              2 months ago

              It is the AD credentials. It’s a fortune 500 company and it doesn’t even come close to NIST recommendations.

              We have like 3 different ADs as a result of mergers and acquisitions, and the requirements are all different.

                • Windex007@lemmy.world
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                  2 months ago

                  One of them is EXACTLY 8 ASCII characters, may not contain any English dictionary word, no repeating character. At least 1 number, and at least 1 special characters. Just obliterates the search space.

  • MystikIncarnate@lemmy.ca
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    2 months ago

    I try to be understanding with my software brethren. We’re different sides to the whole. Ying and yang, so to speak.

    That said, I’ve gotten some brain-dead requests from you developer types.

    I’m not saying all of you are the problem, but there’s definitely some of you that need to learn how things work.

    • bitchkat@lemmy.world
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      2 months ago

      It goes both ways. At my old job, they took away local admin. But for some reason they configured visual studio to run as admin. So, I just wrote a little program that opens the shell. Whenever I needed admin, I just ran that program from Visual Studio.

  • Grandwolf319@sh.itjust.works
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    2 months ago

    In my experience it’s been IT people telling me you can’t use a certain tool or have more control over your computer cause of their rules.

    The expression is appropriate but the meme assumes that im doubting the IT person’s expertise. I’m not, I’m just not liking the rules that get in the way of my work. Some rules do make sense though.

    Edit: just wanted to point out, yes I agree, you need the rules, they are still annoying tho.

    • biscuitswalrus@aussie.zone
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      2 months ago

      I think you probably don’t realise you hate standards and certifications. No IT person wants yet another system generating more calls and complexity. but here is iso, or a cyber insurance policy, or NIST, or acsc asking minimums with checklists and a cyber review answering them with controls.

      Crazy that there’s so little understanding about why it’s there, that you just think it’s the “IT guy” wanting those.

      • tastysnacks@programming.dev
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        2 months ago

        So you don’t trust me, but you trust McAfee to give it full control over the system. Yet my software doesn’t work because something is blocked and nothing is showing up in the logs. But when we take off Mafee, it works. So clearly McAfee is not logging everything. And you trust Mcafee but not me? /s kinda.

        • mosiacmango@lemm.ee
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          2 months ago

          No one on earth trusts McAfee, be it the abysmal man or abysmal AV suite.

          If the EDR or AV software is causing issues with your code running, it’s possibly an issue with the suite, but it’s more likely an issue with your code not following common sense security requirements like code signing.

            • mosiacmango@lemm.ee
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              2 months ago

              It’s not common, but it should be.

              Still, that was just one example. EDR reacting to your code is likely a sign of some other shortcut being taken during the development process. It might even be a reasonable one, but if so it needs to be discussed and accounted for with the IT security team.

  • _____@lemm.ee
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    2 months ago

    I think it’s on a case by case basis but having help desk ppl help you out and opening powershell and noodling without any concept of problem solving made me make this face once.

    It probably goes both ways, I’m a dev and I assembled computers at 12 yo so I believe I have a lot of experience and knowledge when it comes to hardware. I’ve also written code for embedded platforms.

    IT people in my pov can really come across as enthusiast consumers when it comes to their hardware knowledge.

    “did you guys hear Nvidia has the new [marketing term] wow!” . Have you ever thought about what [marketing term] actually does past just reading the marketing announcement?

    At the same time I swear to God devs who use macs have no idea how computers work at all and I mean EXCLUDING their skill as a dev. I’ve had them screen share to see what I imagine is a baby’s first day on a computer.

    To close this rant: probably goes both ways

    • spacecadet@lemm.ee
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      2 months ago

      Interesting comment on the Mac. At my workplace we can choose between Mac or Windows (no Linux option unfortunately, my personal computer runs Debian). Pretty much all the principle and senior devs go for Mac, install vim, and live in the command line, and I do the same. All the windows people seem over reliant on VSCode, AI apps, and a bunch of other apps Unix people just have cli aliases for and vim shortcuts. I had to get a loaner laptop from work for a week and it was windows. Tried using powershell and installing some other CLI tools and after the first day just shut the laptop and didn’t work until I got back from travel and started using my Mac again.

    • uis@lemm.ee
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      2 months ago

      devs who use macs

      Do they exist? Are you sure they are devs?

      • JordanZ@lemmy.world
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        2 months ago

        Our entire .NET shop swapped to MacBook Pros from Dell Precisions for like 2-3 years because our head of development liked them more. Then went back to having a choice after that. So now we have a mix. In all honesty it’s not much different for me but I use everything…Windows, Mac, Linux. Whatever works best for me for the task at hand. DotNet runs on all three so we kind of mix and match. Deploying to Azure allows a mix of windows/linux and utilizing GitHub Actions allows a mix of windows/linux in the same workflows as well. So it’s best to just learn them all. None of them are perfect and have pros/cons.

        I dabble in hardware and networking too. I built my first computer when I was 11 by myself. My parents are kind of tech illiterate. I have fiber switches and dual Xeon servers and the such in my house. My NAS is a 36 hot swap bay 4U server. That knowledge definitely helps when deploying to the cloud where you’re responsible for basically everything.

        Also, yes. I can do more than .Net languages…that’s where my job currently falls though.

      • Zink@programming.dev
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        2 months ago

        MacOS is literally certified UNIX though.

        I’m not a Mac user at all, and I’m lucky enough to be able to run Linux full time at work, but it seems like macs should be alright in many cases.

  • RupeThereItIs@lemmy.world
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    2 months ago

    “IT people” here, operations guy who keeps the lights on for that software.

    It’s been my experience developers have no idea how the hardware works, but STRONGLY believe they know more then me.

    Devops is also usually more dev than ops, and it shows in the availability numbers.

    • kersplomp@programming.dev
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      1 month ago

      Apologies for the tangent:

      I know we’re just having fun, but in the future consider adding the word “some” to statements about groups. It’s just one word, but it adds a lot of nuance and doesn’t make the joke less funny.

      That 90’s brand of humor of “X group does Y” has led many in my generation to think in absolutes and to get polarized as a result. I’d really appreciate your help to work against that for future generations.

      Totally optional. Thank you

    • r00ty@kbin.life
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      2 months ago

      I’ve always found this weird. I think to be a good software developer it helps to know what’s happening under the hood when you take an action. It certainly helps when you want to optimize memory access for speed etc.

      I genuinely do know both sides of the coin. But I do know that the majority of my fellow developers at work most certainly have no clue about how computers work under the hood, or networking for example.

      I find it weird because, to be good at software development (and I don’t mean, following what the computer science methodology tells you, I mean having an idea of the best way to translate an idea into a logical solution that can be applied in any programming language, and most importantly how to optimize your solution, for example in terms of memory access etc) requires an understanding of the underlying systems. That if you write software that is sending or receiving network packets it certainly helps to understand how that works, at least to consider the best protocols to use.

      But, it is definitely true.

      • ByteOnBikes@slrpnk.net
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        2 months ago

        . I think to be a good software developer it helps to know what’s happening under the hood when you take an action.

        There’s so many layers of abstractions that it becomes impossible to know everything.

        Years ago, I dedicated a lot of time understanding how bytes travel from a server into your router into your computer. Very low-level mastery.

        That education is now trivia, because cloud servers, cloudflare, region points, edge-servers, company firewalls… All other barriers that add more and more layers of complexity that I don’t have direct access to but can affect the applications I build. And it continues to grow.

        Add this to the pile of updates to computer languages, new design patterns to learn, operating system and environment updates…

        This is why engineers live alone on a farm after they burn out.

        It’s not feasible to understand everything under the hood anymore. What’s under the hood grows faster than you can pick it up.

    • ArbiterXero@lemmy.world
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      2 months ago

      As a devops manager that’s been both, it depends on the group. Ideally a devops group has a few former devs and a few former systems guys.

      Honestly, the best devops teams have at least one guy that’s a liaison with IT who is primarily a systems guy but reports to both systems and devops. Why?

      It gets you priority IT tickets and access while systems trusts him to do it right. He’s like the crux of every good devops team. He’s an IT hire paid for by the devops team budget as an offering in exchange for priority tickets.

      But in general, you’re absolutely right.

      • magikmw@lemm.ee
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        2 months ago

        Am I the only guy that likes doing devops that has both dev and ops experience and insight? What’s with silosing oneself?

        • ArbiterXero@lemmy.world
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          2 months ago

          I’ve done both, it’s just a rarity to have someone experienced enough in both to be able to cross the lines.

          Those are your gems and they’ll stick around as long as you pay them decently.

          Hard to find.

          Because the problem is that you need

          1. A developer
          2. A systems guy
          3. A social and great personality

          The job is hard to hire for because those 3 in combo is rare. Many developers and systems guys have prickly personalities or specialise in their favourite part of it.

          Devops spent have the option of prickly personalities because you have to deal with so many people outside your team that are prickly and that you have to sometimes give bad news to….

          Eventually they’ll all be mad at you for SOMETHING…… and you have to let it slide. You have to take their anger and not take it personally…. That’s hard for most people, let alone tech workers that grew up idolising Linus torvalds, or Sheldon cooper and their “I’m so smart that I don’t need to be nice” attitudes.

          • MajorHavoc@programming.dev
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            2 months ago

            Fantastic summary. For anyone wondering how to get really really valuable in IT, this is a great write-up of why my top paid people are my top paid people.

    • Jestzer@lemmy.world
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      2 months ago

      Yup. Programmers who have only ever been programmers tend to act like god’s gift to this world.

        • Landless2029@lemmy.world
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          2 months ago

          Drivers would be end users, Clients and project managers sometimes.

          Think about it. Many drivers don’t know about checking the oil, maintaining proper tire pressure, tire wear, brake wear, air filters or topping off fluids.

          I can do all of the above, but I’m nowhere near a mechanic. Just car savvy. So I could make suggestions to mechanics or engineers that look cool but are insane for functionality.

    • bitchkat@lemmy.world
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      2 months ago

      IT is an administrative function and is really part of operations.

      Software development is generally a creative position and is a profit center. If you work somewhere where you develop internal apps, you may have a different perspective.