I used to work IT at a school and reports were emailed to parents as PDFs.
We got a complaint from a few parents saying things like, why are the reports PDF? Not everyone has Acrobat Reader, you should be sending these out as Microsoft Word files.
I then had to tell them that unlike Microsoft Word, Acrobat Reader is free to download and install. Anyone can get Acrobat reader or another PDF viewer, but not everyone just has Word on their device nor are they willing to buy it.
I didn’t mention the part about a Word file is easy to just edit.
I’m also going to assume that some of them are using a work laptop where they have Word installed and no admin rights to install a PDF viewer and too lazy to ask IT.
I used to work IT at a school and reports were emailed to parents as PDFs.
We got a complaint from a few parents saying things like, why are the reports PDF? Not everyone has Acrobat Reader, you should be sending these out as Microsoft Word files.
I then had to tell them that unlike Microsoft Word, Acrobat Reader is free to download and install. Anyone can get Acrobat reader or another PDF viewer, but not everyone just has Word on their device nor are they willing to buy it.
I didn’t mention the part about a Word file is easy to just edit.
I’m also going to assume that some of them are using a work laptop where they have Word installed and no admin rights to install a PDF viewer and too lazy to ask IT.